We strive to provide you with the best service possible. Please allow 3 business days (excluding weekends and holidays) for your items to be shipped. Rest assured, all orders are shipped via USPS (US Postal Service) from Monday to Friday (excluding holidays). Once your order is shipped, a tracking number will be emailed to you for your convenience.
For delivery within the USA, please expect your package to arrive within 5-7 business days after the order has been shipped. However, please note that if you have made your payment with an e-check through PayPal, your order will be shipped only after the payment has cleared.
In case you haven't received a tracking number after 3 business days, please take a moment to check your junk/spam folder. If you still cannot locate the tracking number, feel free to email us with your inquiry. We are here to assist you and address any concerns or questions you may have.
Once you have received a tracking number for your order, any issues or concerns related to shipment must be handled through the U.S. Postal Service, as they have taken possession of your order. For assistance, please contact the U.S. Postal Service directly at usps.com or call (800)275-8777.
If your shipment is marked as "DELIVERED" on the tracking information, please reach out to your local post office to address any delivery issues. Unfortunately, we are unable to correct delivery problems as they are managed solely by the U.S. Postal Service. Please contact them for any delivery-related concerns, including damage, theft, or misdeliveries.
We take pride in creating unique items, and each order is made to order, resulting in variations in bleach pattern. If, for any reason, you are not satisfied with your order, please send us an email, and we will make every effort to resolve the issue and ensure your satisfaction.
To ensure a smooth process, kindly select Shipping as the delivery method for all orders. We appreciate your cooperation and look forward to serving you.